We feel that there is nothing worse than wanting to find out the answer to your query and there being nobody in the office that can help you. As a family-run business, we want to be on hand to talk to you, answer any questions and get you the right information.

We have a main phone number - 01994 232760, which can be answered in the office, however, is we are out on site visits, installs, or deliveries, this may well go through to one of several mobiles. Often we can help you quickly over the phone - if this is not the case rest assured we will get you the information you need quickly.

If you have diagrams, pictures, charts, or photos that you want to show us, please do email them to castreekilns@yahoo.co.uk.